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QuartetmanIA

Member Since 18 Jun 2009
Offline Last Active Feb 12 2015 03:20 AM
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Posts I've Made

In Topic: eNewsletter Shows Pending even though Letter was Sent

27 December 2014 - 07:19 PM

I will report this on a ticket as you suggest. 

 

 (Actually, after seeing there is a charge going through the Link you provided, I think this is a bug that SohoLaunch Staff should be made aware of and fix at no charge in a future release don't you think?) 

Thanks.


In Topic: eNewsletter Shows Pending even though Letter was Sent

27 December 2014 - 07:18 PM

Dresswell,  I have an update to this issue. 

 

Normally, we send out "personalized" newsletters to our members, meaning we tell the SohoLaunch campaign to send separate emails in case our membership roles exceed 50 members.  This time, I set up the campaign to send the newsletter out in bulk (not personalized).  The result is the Send Now Action column was blank and the campaign shows SENT. 

 

So it appears that the issue is sending personalized emails.  Could this be passed to the SohoLaunch IT staff?


In Topic: eNewsletter Shows Pending even though Letter was Sent

27 December 2014 - 06:31 PM

Dresswell,

 

I send the test copy to myself and then click the link to send out all copies, which it does. Still, it shows Pending.  I'm sure we are doing this correctly. 


In Topic: eNewsletter Shows Pending even though Letter was Sent

24 November 2014 - 02:57 PM

Hi Dave if you want to private message me your URL,
soho username and password i will take a look. 
dresswell

. Thanks. Sent you info in two IMs. Dave

In Topic: eNewsletter Shows Pending even though Letter was Sent

14 November 2014 - 01:27 AM

Who do we connect regarding issues now? Now eNewsleteers won't go past step 4 of 5