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Unable to login, user/pass is fine but URL changes and no popup presents


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#1 DerekS

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Posted 21 February 2017 - 06:21 PM

Hi Everyone,

 

Since yesterday we have an installation of SohoLaunch that has been working fine previously but now gives a weird URL in the address bar after the domain

 

rather than redirecting to sohoadmin/index.php and presenting the popup for sohoadmin/version.php.

 

There are no errors in the apache logs or the error_log in the sohoadmin directory.

 

When I attempt to login by forcing the pages to load by editing the URLs in the address bar, it kicks me out and states the session has expired.

 

I didn't find anyone else experiencing this on Google or the Forums before signing up and asking. Has anyone experienced this and if so do you have any recommendations on fixing the problem?

 

Thanks so much,
Derek



#2 dresswell

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Posted 21 February 2017 - 06:30 PM

Hi Derek.

If you want to private message me your url and cpanel login 

i will take a look at it for you.

Do not post it on the open forum.

dresswell


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#3 DerekS

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Posted 21 February 2017 - 06:44 PM

Will do momentarily, thanks so much!



#4 DerekS

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Posted 21 February 2017 - 06:52 PM

We were actually able to resolve this on our end. Thanks though. It was a problem with a stuck session.






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