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can't save page edits


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#1 gidgetnc

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Posted 05 April 2016 - 01:44 PM

We have version 4.9.4 r42  When trying to edit pages, we get the following message when trying to save the page after editing -

Forbidden

You don't have permission to access /sohoadmin/program/modules/page_editor/save_page.php on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

 

I have used the help center to check & reset permissions and they are correct...

 

 



#2 dresswell

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Posted 05 April 2016 - 02:26 PM

If you want to private message me your Site URL

and soholaunch login i will take a look at it for you.

 

dresswell


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#3 nick7

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Posted 13 February 2017 - 08:45 PM

Hi,

 

I'm having this same problem now all of a sudden on 2 of my sites. I have v4.9.4 r40 installed.

 

Please help.

 

Thanks,

Nick



#4 dresswell

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Posted 13 February 2017 - 09:19 PM

I would bet your on a hostpappa server?

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#5 nick7

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Posted 13 February 2017 - 10:12 PM

Yes. Been with them for 9 years without any problems till now.



#6 dresswell

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Posted 13 February 2017 - 10:33 PM

Contact them and ask them to check there mod_security rules.

That is what is causing this.

dresswell


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