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safe_mode error while trying to update


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#1 troopwebmaster

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Posted 06 April 2015 - 11:18 PM

While trying to do an update I received the message:

 

safe_mode = [1]: Cannot extract new build files when the php.ini directive 'safe_mode' is disabled.

 

After enableing safe_mode my website is a blank page.  I'm guessing it was due to the process being halted in the middle of the update?

 

Any help on getting the site (www.troop674.org) back functional?

 

Dave



#2 dresswell

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Posted 07 April 2015 - 12:13 AM

Private message me your cpanel and soholaunch username and login

and I will take a look.

dresswell


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#3 troopwebmaster

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Posted 07 April 2015 - 01:16 PM

Site is back up.  Thank you!  Do you think it's safe to do the update from r25 to r39 now? 



#4 dresswell

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Posted 07 April 2015 - 01:57 PM

No it will happen again.

Your server is not setup to do soho updates.

There main php.ini file is over riding yours.

dresswell


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