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Photo box not working after updating version


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#1 Flower

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Posted 19 January 2015 - 05:11 PM

I have recently updated version with 49.4.25 and just opended an existing page, dragged a text box to a frame then clicked on photo and there it gets stuck - the box is empty and  at the bottom of the frame it says editing page - but nothing happens, it can be closed with the x and reopended but the same things happens. Please can you help, I need to add new products.

 

Thank you.



#2 dresswell

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Posted 19 January 2015 - 05:36 PM

Try updating again.

Sounds like the update got stuck.

dresswell


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#3 Flower

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Posted 20 January 2015 - 08:00 AM

Thank you for getting back to me. I have reinstalled 3 times but the problem persists. Please can you help?

 

Thank you.



#4 dresswell

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Posted 20 January 2015 - 12:28 PM

If you want to private message me your URL

and cpanel login i will take a look.

 

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#5 Flower

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Posted 20 January 2015 - 12:40 PM

Thanks - that's what I hoped you would say:-)



#6 dresswell

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Posted 20 January 2015 - 05:12 PM

You should be all set.

 

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