Jump to content


Photo
- - - - -

Can't get into our website due to a database error.


  • Please log in to reply
4 replies to this topic

#1 QuartetmanIA

QuartetmanIA

    Advanced Member

  • Members
  • PipPipPip
  • 39 posts

Posted 03 August 2014 - 05:00 PM

I'm unable to bring up our website nor can I get into our ADMINSTRATION.  It says "Could not get into database "thecho.sope1" (localhost).  Your database server may be down or your database setup may be wrong". 

 

I don't have a clue what is wrong.  Is this a problem with my Soholaunch software or the ISP?  

 

The website is:   thechordbusters.com   if you want to see the message for yourself.

 

Thanks.



#2 dresswell

dresswell

    Soho Dog

  • Administrators
  • 3,411 posts
  • LocationU.S.A.

Posted 03 August 2014 - 05:38 PM

If you want to private message me your

cpanel login i will take a look at it for you.

dresswell


 Free Soholaunch Hosting
Soholaunch Pro or Soholaunch Ultra Free with Hosting.
Check out our soholaunch hosting if your tried others

and were disappointed with your host or there support.
Get the help you need to build your website today.

Now offering a 99cent 1st. month Trial Offer.
Easy Website Maker


#3 QuartetmanIA

QuartetmanIA

    Advanced Member

  • Members
  • PipPipPip
  • 39 posts

Posted 04 August 2014 - 02:22 AM

The Website is fixed.  Our ISP, inMotionHosting fixed it.  This is what they said: 

 

"the password for the database needed to be sync'd to the database". 

 

Whatever that means. 

 

This topic is now solved.



#4 dresswell

dresswell

    Soho Dog

  • Administrators
  • 3,411 posts
  • LocationU.S.A.

Posted 04 August 2014 - 12:38 PM

Got to love when someone takes credit for work you do.

Did they also tell you about the site being hacked.

You should check your private messages.

dresswell


 Free Soholaunch Hosting
Soholaunch Pro or Soholaunch Ultra Free with Hosting.
Check out our soholaunch hosting if your tried others

and were disappointed with your host or there support.
Get the help you need to build your website today.

Now offering a 99cent 1st. month Trial Offer.
Easy Website Maker


#5 PCZero

PCZero

    Advanced Member

  • Members
  • PipPipPip
  • 83 posts

Posted 27 August 2014 - 11:11 PM

QuartetmanIA I just want to point out one small thing.  Your ISP is the person who you pay for access to the net (Comcast, Cox, Verizon, etc).  inMotionHosting is your web host, not your ISP.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users