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Customer Registration Detail at shopping check out is not working.


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#1 shoppe

shoppe

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Posted 16 July 2014 - 09:13 PM

Customer Registration Detail at shopping check out is not working.

"Existing Customers, Login Now:  

Unrecognized Customer. Try Again."

If I do manual registration, it’s working.

How to solve the problem?

 



#2 dresswell

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Posted 16 July 2014 - 10:00 PM

What soholaunch build are you using?

dresswell


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#3 shoppe

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Posted 17 July 2014 - 03:22 PM

Hi,

 

I’m still using v4.9.3 r24 because there is no problem copy and paste from Microsoft Word.

Last time there was no problem for Customer Registration.                                                                                 

 

I did upgrade 1 time before but copy and paste from Microsoft Word was not that good (the text colors and font were not the same after paste)

 

I notice got 2 new version, v4.9.4 r25 (stable)  & v4.9.4 r38 (latest)

Which version can copy and paste from Microsoft Word?

Does upgrade to a new version solve the customer registration problem?

 

Thank you.






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