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#1 Marie_B

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Posted 08 March 2014 - 04:54 PM

I have 2 sites that have been running soholaunch for years with no problems. They are both displaying blank pages now -- for both the site and sohoadmin. I see others have had this problem but no solutions are shown except to get dressweill involved. Hope you are still out there dresswell because I could use some help please.



#2 dresswell

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Posted 08 March 2014 - 06:06 PM

Yes i am here.

I live here!! :lmao:

Private message me your URL`s,Your soholaunch and cpanel login

and i will take a look at what is causing this.

dresswell


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#3 dresswell

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Posted 08 March 2014 - 06:38 PM

Your back up on both sites.

Sent PM to you.

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#4 lordlanky

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Posted 19 March 2014 - 07:50 PM

Hey Dresswell,

 

I had blank pages everywhere.

 

I pinged the hosting company as I initially thought it was a /usr/lib file missing.

Whilst the sohoadmin page remains blank, the index page returns, "Notice: Undefined index: _SESSION in /home/[snipped]/public_html/index.php on line 6" three times. 

 

Any clues? 

 

Cheers,

LordLanky.



#5 dresswell

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Posted 19 March 2014 - 08:10 PM

Did you try to update your soho build?

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#6 lordlanky

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Posted 20 March 2014 - 08:24 PM

Dresswell,

No update attempted.

Should I?!?

Cheers,
LL.

#7 dresswell

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Posted 20 March 2014 - 09:57 PM

Depends on what customizing you have done.

As you may loose some of it.

If you want to private message me your URL,soho and cpanel

username and password i will take a look at it for you.

dresswell


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#8 dresswell

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Posted 21 March 2014 - 07:07 PM

Your site is back up.

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#9 SolutionJ

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Posted 10 April 2014 - 01:45 PM

Hi everyone,

 

I also have a blank site. Seems to have happened since the hosting company did an upgrade to mysql and php. Does anyone know what to do - dresswell, are you out there  :megafrown:

 

Reg (UK)



#10 dresswell

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Posted 10 April 2014 - 01:48 PM

Hi Solutionj.

I am here.

Private message me your URL and cpanel

user name and password and i will take a look.

dresswell


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