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Website form submission - Slow

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#1 pgt8682037

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Posted 26 August 2013 - 03:24 PM

Form submissions on our contact us page are incredibly slow. It doesn't seem to matter whether we use a custom form or the basic forms provided by soholaunch.

 

Website performance otherwise seems excellent, as confirmed by the hosting company. (hostpapa)

 

Any ideas or suggestions would be greatly appreciated, thank you!

 

As a side note it appears that the Contact_Form_(basic) does not include all fields in the email it sends, notably the topic of enquiry field is missing from all emails submitted.



#2 dresswell

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Posted 26 August 2013 - 07:14 PM

What soho build are you using.

Open your sohoadmin and look at the lower right corner.

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#3 pgt8682037

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Posted 26 August 2013 - 10:02 PM

Was using 4.9.4 r25 and tried 4.9.4 r26, currently still on r26.



#4 dresswell

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Posted 27 August 2013 - 12:35 AM

If you want to private message me your URL, soho and cpanel login i will take a look.

Do not post it on the open forum,PM the info to me.

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