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#1 salsacaliente

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Posted 13 September 2012 - 02:14 PM

Hello!

I used the embed audio plugin from the SohoLaunch website on my site but when I go to the page I get a quicktime crash error. I have tried another computer (thinking it might be my setup) but it does the same thing there (this is with Firefox). Other people who have gone to the site have also told me they can't hear the audio once they are in the page.

Here is the adress:

www.vicens2012.com

Any help would be greatly appreciated.

Thanks in advance!

#2 dresswell

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Posted 13 September 2012 - 02:31 PM

Update your soholaunch to the latest build.
Click on the little green button lower right corner
or update through your sohoadmin > webmaster.
Then re-save the page.
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#3 salsacaliente

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Posted 13 September 2012 - 02:50 PM

Dresswell:

I just updated to latest build (it says v4.9.4r13), re-saved the page, re started firefox, and went to the site. It is still giving me "the quicktime plug in has crashed".

Is it just that it doesn't work for any other browser other than internet explorer?

#4 dresswell

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Posted 13 September 2012 - 03:13 PM

If you want to private message me your soho login
i will take a look.
Do not post it on the open forum,PM it to me.
dresswell

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#5 dresswell

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Posted 13 September 2012 - 03:24 PM

You would need the correct browser plug-in
for your individual PC/browser your using.
Most browsers will ask you to install it if you
don't have it installed already.
dresswell

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