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site mover not working


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#1 gidgetnc

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Posted 13 December 2011 - 01:18 PM

I am moving a site to new hosting. I installed soholaunch on the new server via fantastico. I downloaded the transfer file from the site mover on the existing server. Then I uploaded the transfer file to the site mover on the new server. It says retrieving & restoring for a while, then success, then logs me out and takes me to the admin sign in screen. However when I log back in the files are not there. Both servers have version 4.9.3 r52. I also tried restoring on the new site with a backup from the old site with the same problem - files are not transferring... :(

Please help!

#2 dresswell

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Posted 13 December 2011 - 02:16 PM

Sounds like your new host has disabled allow_url_fopen and shell_exec.
If you go to your new sohoadmin > Webmaster > Software Updates >
Technical diagnostic info (for Geeks).
It should tell you if there enabled or not.
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#3 gidgetnc

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Posted 13 December 2011 - 08:49 PM

Sounds like your new host has disabled allow_url_fopen and shell_exec.
If you go to your new sohoadmin > Webmaster > Software Updates >
Technical diagnostic info (for Geeks).
It should tell you if there enabled or not.
dresswell


They are both enabled.

#4 dresswell

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Posted 13 December 2011 - 09:21 PM

If you want to private message me your both cpanel`s and soho login and url
i will take a look at it for you.
Do not post it on the open forum,PM me the info.
dresswell

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Soholaunch Pro or Soholaunch Ultra Free with Hosting.
Check out our soholaunch hosting if your tried others

and were disappointed with your host or there support.
Get the help you need to build your website today.

Now offering a 99cent 1st. month Trial Offer.
Easy Website Maker





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