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Unable to Upload template


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#1 thewhitehouse007

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Posted 13 October 2011 - 11:49 PM

I have seen a couple of these (similar posts) however there has been no resolution.
I am attemping to upload a Template BUSINESS-gregorian-blue.zip into the soho application and it appears to start the upload process, (progress spins for a little bit), then it all just disappears and returns to the "Select Template" screen with no error or confirmation....

I have searched the entire List of templates and even the Template Archive. But I cannot find the template.

I attempted the upload quiet a few times, also by upackaging the zip and reducing the levels of folders and non of this has helped.

#2 dresswell

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Posted 13 October 2011 - 11:55 PM

This is usually a server setting or permission problem.
I can`t tell without looking at your setup.
If you want to private message me your URL and soho login i will take a look at it for you.
Do not post it on this open forum PM me.
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#3 merrytoad

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Posted 19 October 2011 - 09:47 PM

I appear to have the very same problem I have just purchased a new template uploaded it but its not in the picklist. I have logged into cpanel and file manager and looking in the directories (www) and (public_html) boring down through sohoadmin to pages I can see the template listed. But as I say logging into the website admin its not in the template dropdown list.

Very frustrating
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#4 dresswell

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Posted 19 October 2011 - 09:52 PM

Did you unzip it first?
The notes for that template states that you need to unzip it first.
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