Jump to content


Photo
- - - - -

Need help, first time Install


  • Please log in to reply
4 replies to this topic

#1 Danton

Danton

    Soho Novice

  • Members
  • Pip
  • 3 posts

Posted 21 September 2011 - 04:23 PM

Below is the error message I get. I installed soho via fantastico. I have a pro license that is up to date but need assistance.

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.2.19 (Unix) mod_ssl/2.2.19 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 mod_perl/2.0.5 Perl/v5.8.8 Server at Port 80

Edited by dresswell, 22 September 2011 - 12:56 PM.


#2 Danton

Danton

    Soho Novice

  • Members
  • Pip
  • 3 posts

Posted 21 September 2011 - 05:50 PM

I get the same exact error message with the installer file. Any ideas appreciated

#3 dresswell

dresswell

    Soho Dog

  • Administrators
  • 3,417 posts
  • LocationU.S.A.

Posted 21 September 2011 - 06:02 PM

If you private message me your cpanel login and password
i will install it for you.
There can be many reasons for this and many things you may need to do
to install soho now that it failed the 1st time.
Do not post the info on the open forum, PM it to me.
I will install it when i get time latter today.
dresswell

 Free Soholaunch Hosting
Soholaunch Pro or Soholaunch Ultra Free with Hosting.
Check out our soholaunch hosting if your tried others

and were disappointed with your host or there support.
Get the help you need to build your website today.

Now offering a 99cent 1st. month Trial Offer.
Easy Website Maker


#4 Danton

Danton

    Soho Novice

  • Members
  • Pip
  • 3 posts

Posted 21 September 2011 - 06:51 PM

is this advisable?

#5 dresswell

dresswell

    Soho Dog

  • Administrators
  • 3,417 posts
  • LocationU.S.A.

Posted 21 September 2011 - 07:25 PM

Normally no.
But if you look at my post here you can see i help a lot of people here.
And the soholaunch team would of cut me off a long time ago
if i was not so helpful here. Or dishonest.
I am also an admin of this forum.
You in good hands.
I see you sent the info already.
And i see your problems.
Your host does not have soholaunch install through fantastico setup correctly.
I am working on it, but it will take a bit.
Keep an eye on your private messages here.
I will get back to you shortly.
dresswell

 Free Soholaunch Hosting
Soholaunch Pro or Soholaunch Ultra Free with Hosting.
Check out our soholaunch hosting if your tried others

and were disappointed with your host or there support.
Get the help you need to build your website today.

Now offering a 99cent 1st. month Trial Offer.
Easy Website Maker





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users