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Blank pages after upgrade and back up


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#1 oilydoyley

oilydoyley

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Posted 09 November 2010 - 08:50 PM

hi Guys

i am speaking with the technical team however, i seem to be getting nowhere with them.

if this doesn't work i am going to jack the soho sites in as it isnt worth the hassle.

anyways

i am running version v4.9.3 r32

i am trying to upgrade to a better version and everytime i attempt it looks as though it is doing it then it gives a blank screen.

it is the same when attempting a back up before doing any changes.

now also this has happened on another website that i have with soho running version r41.

maybe it is hosting related or a glitch with soho as the techie guy put it but either way i need to know as i cannot wait 24 hours again for a technical response.

regards
Stephen

#2 dresswell

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Posted 09 November 2010 - 09:20 PM

Sounds like your hosting on host pappa.
There has been a flood of problems lately with them running soholaunch.
If you private message the URL, cpanel and soho logins i will see if i can fix it for you.
Don't post it here on the open forum.
PM me.
dresswell

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#3 GL

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Posted 30 November 2010 - 07:56 PM

It looks like I may be having the same problem, is there any way you can direct me on what to do?

#4 dresswell

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Posted 30 November 2010 - 08:26 PM

This could be due to a few things.
I would need to see your setup.
If you private message the URL, cpanel and soho
logins i will see if i can fix it for you.
Don't post it here on the open forum.
PM me.
dresswell

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Soholaunch Pro or Soholaunch Ultra Free with Hosting.
Check out our soholaunch hosting if your tried others

and were disappointed with your host or there support.
Get the help you need to build your website today.

Now offering a 99cent 1st. month Trial Offer.
Easy Website Maker





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