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Can't save a new or edited page

save save page edit site content create new page

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#1 rw

rw

    Soho Novice

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  • LocationPottsville, NSW, Australia

Posted 14 March 2018 - 02:53 AM

Hi

I've been hosting with Crazy Domains for some time now and found their support good and everything worked well. Then, a few weeks ago they did a server upgrade that changed all my path names and my images list disappeared. Dresswell kindly fixed that for me and all worked well again until a week later, when suddenly the system decided to refuse to save any page changes.

 

I create a page or open an existing page, click the text box, update content, click UPDATE. All good, Then I click the SAVE or SAVE AS button to save the page changes and return to menu and I get a ''Forbidden 403'' error message and the changes are all discarded.

 

Support techs at Crazy Domains have been trying to fix this (they claim) for 2 weeks and apparently don't have a clue!  I'm beside myself with stress, as I need to update client website urgently.

 

Please can someone suggest a possible remedy?  Happy to give login if needed. Also can set up contact with Crazy Domains tech staff if that helps.

 

Exact error message is:

 

Forbidden

You don't have permission to access /sohoadmin/program/modules/page_editor/save_page.php on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.



#2 dresswell

dresswell

    Soho Dog

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Posted 14 March 2018 - 02:04 PM

Private message me the URL and both the soho and cpanel

login and i will take a look.

dresswell


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#3 rw

rw

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  • LocationPottsville, NSW, Australia

Posted 15 March 2018 - 12:07 AM

Message sent. thanks.



#4 dresswell

dresswell

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Posted 15 March 2018 - 01:04 AM

Check your messages.

dresswell


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Soholaunch Pro or Soholaunch Ultra Free with Hosting.
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