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Website Transfer Not Working


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#1 AdamCarter

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Posted 15 December 2017 - 04:09 PM

Hi guys,

 

It's been a long time since I last posted. Life gets in the way.

 

I'm trying to transfer my website from one server to another, but the SohoLaunch Site Transfer tool just isn't working.

 

The following message constantly appears:

Retrieving & Restoring Website..."

 

Any ideas?

 

Best wishes,

Adam


Kind regards,
Adam Carter

Bondposters.com
MovieMemories.com

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#2 dresswell

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Posted 15 December 2017 - 04:44 PM

Have you installed soholaunch on the new server first?

dresswell


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#3 AdamCarter

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Posted 15 December 2017 - 04:48 PM

Hi Dresswell,

 

Yes, it's installed.

I noticed this is a common problem after some research.

 

I'm trying to install a complete backup through cPanel at the moment...not sure how that will work out.

 

Best,

Ad


Kind regards,
Adam Carter

Bondposters.com
MovieMemories.com

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#4 dresswell

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Posted 15 December 2017 - 04:51 PM

Usually the issue is within the data base name.

A complete cpanel transfer is the best way to go.

dresswell 


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#5 AdamCarter

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Posted 15 December 2017 - 05:53 PM

Well the cPanel transfer isn't working correctly either.

What can be done about the SohoLaunch Site Transfer method?

 

Best,

Ad


Kind regards,
Adam Carter

Bondposters.com
MovieMemories.com

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#6 dresswell

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Posted 15 December 2017 - 05:57 PM

If you private message me your new host URL and login 

I will take a look at it for you.

dresswell


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#7 dresswell

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Posted 15 December 2017 - 08:26 PM

Done, Your site has been transferred.

dresswell


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